Shrewsbury and Telford Hospital: Babies and mums died ‘amid toxic culture’

Babies and mothers died at a hospital amid a “toxic” culture stretching back 40 years, a report has shown.

The leaked interim report of an investigation into maternity care at Shrewsbury and Telford Hospital NHS Trust also said children were left disabled amid substandard care.

Staff also got dead babies’ names wrong and, in one case, referred to a child as “it”.

The trust apologised and said “a lot” had been done to address concerns.

In 2017, then Health Secretary Jeremy Hunt announced an investigation into avoidable baby deaths at the trust, which runs Royal Shrewsbury Hospital and Telford’s Princess Royal.

It is being led by maternity expert Donna Ockenden, who authored the report for NHS Improvement.

The report details the pain suffered by the families:

  • Babies left brain-damaged because staff failed to realise or act upon signs that labour was going wrong
  • A failure to adequately monitor heartbeats during labour or assess risks during pregnancy, resulting in the deaths of some children
  • Babies left brain-damaged from group B strep or meningitis that can often be treated by antibiotics, and one whose death could have been prevented after its parents contacted the trust on several occasions worried about their newborn
  • Many families “struggling” to get answers from the trust around “very serious clinical incidents” for many years and continuing to the present day
  • One father whose only feedback following his daughter’s death was when he bumped into a hospital employee in a supermarket
  • Members of one family being told they would have to leave if they did not “keep the noise down” when they were upset following the death of their baby
  • One baby girl’s shawl was lost by staff after her death even though her mother had wanted to bury her in it
  • A “long-term failure” to involve families in serious incident investigations, some of which were “overly defensive of staff”

Shrewsbury and Telford Hospital NHS Trust (SaTH) said it had “not been made aware of any interim report” and awaited the findings of the full report.

Paula Clark, interim chief executive, said: “On behalf of the trust, I apologise unreservedly to the families who have been affected.

“I would like to reassure all families using our maternity services that we have not been waiting for Donna Ockenden’s final report before working to improve our services.

“A lot has already been done to address the issues raised by previous cases.”

However, the report warned lessons were not being learned and staff at the trust were uncommunicative with families.

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